You show up at the inspection on time and ready to go. The client and agent are there and you go through your introductory remarks. Straight to work with the attentive client, and happily the owner is not there. A great situation! You get through the home, summarize for the client and provide a report summary.

You collect your payment, thank the agent and client, and you’re ready to be on your way. It’s then that the agent says, “Do you remember being at this house 18 months ago?” Your heart sinks. What did you say the first time you were there? Is the old report around? What happens if they compare the two reports? Why didn’t you remember the house?

If you’ve lived through this, you know embarrassing may just be the beginning. If your reports do not track, your credibility may be hurt, and your liability may be significant. At Carson Dunlop, we worry about this and that’s why we built a tool into our Horizon home inspection report writing software that gives us a heads up when booking an inspection if we inspected the house before. Not only that, we are only one click away from the previous work order and one more click away from the previous report. We can always see what we said before. A valuable tool? Absolutely. In some cases it’s a real lifesaver.

This entry was posted on Thursday, February 12th, 2009 at 7:38 pm and is filed under Inspection Techniques. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.