When people are looking at Horizon, our web-based report writing system, they often wonder whether their work will be secure.

That is a great question. Many of our users ask us about security at the beginning. Our security is very high, not only for our customers’ benefit, but also because we have our own inspection records stored on these servers as well. Our servers are hosted in what is arguably the most secure data center in Canada. Access to the facility is protected by security personnel 24 hours a day. Entry is blocked by biometric scans and access is reliant on a clear background check by the RCMP  (Royal Canadian Mounted Police). Your data is secured behind multiple hardware firewalls and housed on an enterprise class redundant disk array. Data is backed up hourly. 

 You can review our privacy policy on www.discoverhorizon.com.

The reports that are generated are PDFs. You can simply download and save these to your computer. Your clients can also download, print and save the reports to their computer.

The reports are posted to a URL containing a unique and encrypted ID number that is not subject to search engines. The encrypted code cannot be “guessed”. This provides very convenient access for your clients, and a secure environment. There is no need for any username or password to access the report. The URL is sent to the client in a plain text e-mail to minimize the risk of being rejected or caught in the client’s spam filters.

Our commitment is to keep the reports on the site available for at least one year from the date of the inspection. 

I hope this helps answer the security question.