Contact Us   CONTACT US   We are committed to providing excellent customer service - it's a cornerstone of our business philosophy and values.    Sales and General Inquires  John Kwasnik - Senior Horizon Consultant Phone - #1-800-268-7070 ext 243 Email - info@discoverhorizon.com Fax - 416-964-0683   Hours of operation - (Eastern Time) Monday and Friday - 8:30am to 5:00pm Tuesday, Wednesday and Thursday - 10:30am to 7:00pm Saturday and Sunday - Not Available Customer Service and Support    Our customer support team is able to help you with your inquiry at almost anytime of the day or night.    View all of our support and training services. Support Business Hours (Eastern Time) Monday to Friday - 8am to 8:30pm After 8:30pm on weekdays - see pager number below Saturday and Sunday - see pager number below #1-800-268-7070 #416-964-9415 ext 234 Kanga or 253 Justin Support@discoverhorizon.com   ** After Hours Emergency Support - please text message us at 416-678-4193 or visit http://www.telusmobility.com/sendamessage/sendamessage.shtml and send a direct text message through the web. Mailing Address   Carson Dunlop & Associates Ltd 120 Carlton Street Suite 407 Toronto, Ontario M5A 4K2 #1-800 Fax  416-964-0683   Other Carson Dunlop Company Websites Carson Dunlop & Associates Boulevard Property Inspection Carson Dunlop Weldon Our Customer Service Performance Standards   For General inquires and non-urgent matters: Voice mail - we commit to respond within 1-2 hrs Email - we commit to respond within 1-2 hrs In Writing - we commit to respond by the next day. For all urgent matters: Voice Mail - we commit to respond within 30 minutes Email - we commit to respond within 30 minutes In Writing - we commit to respond the same business day.   Back to top