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  CONTACT US
 

We are committed to providing excellent customer service - it's a cornerstone of our business philosophy and values.

Sales and General Inquires 

John Kwasnik - Senior Horizon Consultant
Phone: 1-800-268-7070 ext 243
Email: Info@DiscoverHorizon.com
Fax: 416-964-0683
 
 

Customer Service and Support 
 
Our Horizon Support Team is friendly, knowledgeable, motivated and have the skills to help Horizon keep you going.

For Computer to Computer help call 800 268-7070
Click www.JoinGoToMeeting.com
Support will give you a MeetingID #

Hours of Operation

Monday to Friday – 9:00 am to 5:00 pm (Eastern Time)
Inquiries will be responded in the order in which they are received.

Phone: 1-800-268-7070 ext. 234
Local Phone: 416-964-9415 ext 234
Email: Support@DiscoverHorizon.com

Please be aware that Horizon web servers are monitored 24hrs a day, 7 days a week without fail. Any anomalies are reported immediately for diagnostics and resolution.

If for any reason you are unable to access your account, please try the following:

  • Ensure your complete email address is entered in the Username field.
  • Use the “Lost Password?” button to retrieve your password if needed
    • Check your ‘Junk mail’ folder if you do not get a response right aw
  • Confirm your internet connection is working properly. (Basic, but sometimes I just have to say it)
  • Close Internet Explorer window and restart.
  • Contact Horizon support, we will respond as soon as we can.