ABOUT HORIZON > FEATURES > Features and Benefits   Features and Benefits   Reporting System Features HORIZON Features Benefit for You Hardware Platform • Web based. • No software to buy or install • Best experience with Internet Explorer 5.5 or greater (for Web) • PocketPC mobile companion PocketHorizon • PPC 2003 or greater (for PocketPC) • Platform Independence – Works with any Operating System with a web browser. • Instant updates - no need to install anything • Accessible anywhere Internet is available. • Small convenient data collection tool. • You don’t need to carry a large book or laptop around. • Synchronize your data back to the web instantly. Trial Offer • 30-Day Free Unlimited Usage • Full feature access. • Unlimited support and training • Full feature report access. • Reports you can deliver to your clients immediately • Lots of support and orientation sets you up for success • Did we say its Free? Cost • $790 annually or $79/month for 1 inspector • $590 annually or $59/month for each additional inspector • Write reports from less than $3 per report. ($790 divided by 300 inspections = $2.63 per report!) • All features included for one low price. • NO hidden costs or extra fees. • Simple and easy to understand price plan • Very competitive price – great value. Support • FREE Unlimited Support. • FREE “Getting Started” Webinar • FREE “Sales and Advanced Features” Webinar • FREE – 3 Orientation Webinars • Large selection of HELP files and Tutorials • Numerous training videos/tutorials • Large FAQ section • Business Hours 8:30am - 8:00 pm [Eastern Time • Call: 800-268-7070 • Email: support@discoverhorizon.com • Exceptional value • Multiple support sources allow you to chose the help tool that suits your needs. • Responsive, caring support team Updates • FREE • Immediate and automatic • Seamless • No action required, simply login and they are ready to use. • No time spent uploading files, waiting for and installing CD’s, reconfiguring or fixing bugs. • No Hassle or time wasted • Convenience, fast and free for you Data Collection • 3 ways to collect data – paper checklist, a PDA or computer connected to the Internet. • Checkbox item selection • Items not selected do not appear in the report – only the relevant things selected will appear. • Major flexibility • Portable, robust and fast • Better communications and a better report – no blank headings in the report • Easy Fast data selection for your reports. Features • A list of Ready to use 'Standard items'. • No legends, codes or keys • Two inspectors can work on the same report at the same time • Include a summary or not • Include repair costs or not • Create different contracts, letters, summaries, confirmation emails, report delivery emails for different types of inspections • Meets Standards of Practice for ASHI, NAHI, CAHPI and more… • Easy for your clients to read and understand • Can Sync two reports into one – cut time in half! • Reduced liability • Saves time = speed • Very good flexibility overall • Very convenient tools Illustrations • Relevant illustrations from the Illustrated Home by Carson Dunlop. • Automatically insertion into your report. • Unique and exclusive to HORIZON. • Clarity for your clients Technical Articles • Link your readers to thousands of relevant articles on common issues and terms. • Automatically included to your report. • Unique and exclusive to HORIZON. • Clear, educational information for your customers. Reduce callbacks. • Great communication tool Automatic Comments • Implications" automatically included to your recommendations. • Unique and exclusive to HORIZON. • Reduce your liability. Custom Comments • Add custom comments on the fly • Make your comments permanent and accessible for all future reports • Flexibility and control • Your comments available for all future reports. • If you have several inspectors - Update only one system! • Can auto-appear in every report! Photos • Large, clear report photos - up to 6 per page • Fast photo uploading • Simple selection and insertion • Photos numbered automatically • Automatically resized. • Multiple photos per item • Add captions - as many as you like! • Inserted along side items you select with relevant text Add clarity, credibility to your report. o Provide better communication – easy reference for readers o Reports are easier to read. o Photo management works fast – makes reporting faster o Can reduce your liability • Work with any size photo. • Great marketing tool • Overall benefit to improved customer service • Photos not used in the report are archived for you. Editing • Spell check at any time • Deliver professional communication. • Reduce liability Custom Forms and Templates. • Create templates of common systems or homes • FREE ancillary reports included for things like; pool and spa, pests, radon – anything you want • Set items auto-appear in every report • Speed - group common reporting elements together, add them all at once - saves a lot of time. • Allow you to expand beyond the home inspection. • Adds convenience and consistent communication • Everything you need is one place Completion Check • Create 'Required Items' to provide a reminder for specific items • Verify your reports are complete to your standards. • Reduce liability. • No Omissions. Agent Database • Create a contact database of your Realtors and business contacts • Export your agent contact data (.xls format) • Track where your business is coming from • Use the export file for marketing and communications Report Printing • Two great choices – print Summary/Bottom Line on site or print full report on site if connected to the internet • Can print Summary, Recommendations Only or Full reports • Print a field report from the PDA • Very flexible – a defect punch list • Great for lenders, insurers etc… • Let’s client make an informed decision easily • Mobility at its best! Final Report Type • PDF w HTML links or Printed • Bullet point / Narrative hybrid style • Technical Illustrations describe a number of conditions • Technical articles added to match items you select • Implications for defects added • Client can view immediately and Save to their computer. • Save printing, paper and ink costs. • PDF - Universal file type. - Compatible with MAC or PC. - Secure document. - Easy to print for client • Written in layers to address your clients needs at different times • Illustrations, Articles and Implications automatically included! Unique to Horizon • Reduced liability with clear communication Delivery Format • Reports automatically posted on the Internet. • FREE • Built-in email engine for immediate delivery • Can email, print or burn to CD-rom – Your choice! • No upload time • No report transfer or email address to type in to other programs – work within one system = much easier and lower cost • Easy to send report to others, easy download for the client, prints easily, reduced cost for you, no-cost hosting Scheduler • Automatically links your Clients contact information to their invoice, contract, letters, report and email engine. - Fully integrated with the Work Order • Innovative graphic interface • Accessible anywhere you have the internet • Double booking alert • Archived inspections easily searchable - Reports saved indefinitely • Day, week, month views - 24 hr scheduling • Multi inspector schedule Gives you intelligent control – changes in one appear actually appear in both • Great overall productivity enhancer • Improves customer service and communication with agent and client - Fast and easy to use for booking staff • Eliminates chance of error • Fast access to your report History • Your work orders and reports are regularly Backed-up! • View / manage many inspectors and inspections at one time - Optimize use of inspectors time Work Order Standard Home Inspection data work order fields • Customize / add your unique data fields - Add scripts - Make fields required • History check to remind you of previous inspections at a particular address • Work Order log to track who or when a work order has changed • Confirmation email built-in - deliver a professional reminder to your client • Fast-select agents for work order • Email addresses added for you • Work order transferred to PDA • Work orders backed up automatically • Archived inspections easily searchable • Provide better customer service - Reminder for mandatory information • History reminder is Unique and exclusive to HORIZON. - Review your notes from the last time you inspected the home. - Better communication with your customers. • Fewer missed appointments • No double entry of data • Huge Speed and ease of use benefit • Communicate with your customer before the inspection begins. • Many features do the work in the background so you don’t have to. • Retrieve old reports electronically – eliminate storage • Great marketing tools and advantages Invoicing • Build your own custom fee structure • Automatically included with your report • Invoice linked with your work order and linked with your report. • Professional business reports created based directly on your invoice information. Business Reports • Choose from business Graphs and Charts to track your company dollar sales, product/service type sales, by inspector etc… • Account Receivables - list of overdue accounts at your fingertips – compiled automatically • Sort reports any way you like • Set reporting date by your fiscal year • Turn reports on and off • More reports added all the time • Performance management tools to help run your business - Gives you business control • Reduce bad debt - more profit • Based on your invoicing • Specify only the reports you need to view • Keep relevant graphs organized in order of importance. User Controls • Add more inspectors to your company. • Specify access permissions for multiple inspectors or office staff. • Quickly build your business – new users will have all the same tools. • Allow employee access to relevant areas only. Administrative Tools • Graphic 24 hr scheduler • Alerts to prevent double-booking • History check • Confirmation emails • Work order log • Email activity log • Default copy for emails, cover letters, contracts, summary pages - Text Options: Ability to customize text options • Create ‘pick lists’ for default city names, notes, price and Sq.ft. values •Central management to plan your busy day, week, month • Eliminate rescheduling and embarrassing situations • Review a report if you’ve inspected it in the past • Keep in contact with your customers before the inspection begins • Review how a work order was handled. • Confirm emails who and when emails were sent. Check for bounced emails. • Multiple versions to address various scenarios • Eliminate typing repetitive data PocketPC (PDA) (Minimum: 400 MHz processor, Pocket PC or Mobile 5.0 platform) • PocketHorizon has all the reporting tools as the web side of Horizon. • A compact mobile data collection tool. • Internet connection not required. • Convenient mobile data collection. • Inexpensive, compact solution. Printing • Print a summary report on-site from the PDA. • Print Contract and Invoice on-site. • Print full color pdf report with an internet connection on-site. • Get client agreement and payment onsite • Fast and simple Multi-user reports • Can have two or more inspectors work on one report, merge data into one report • Speed - for those inspecting in teams of two or more. Exports • Export an Excel list of your Client contact and invoice information • Useful for importing to most accounting systems or for you to work on your own spreadsheets • Export and Excel list of your Agent contact information - Useful to use for marketing campaigns. • Reduce typing, data entry errors when working with other systems. - Import into accounting or marketing systems. • More marketing = more profits Imports • Already have a list of Realtors you deal with frequently? • Import the whole list into Horizon for use with your work orders • Save time re-keying contact info • Reduce data-entry errors     << Back to Advanced Software Features