ABOUT HORIZON > FEATURES > Support, Training and Services SUPPORT, TRAINING and SERVICES Totally FREE, live 1 on 1 support options - The best support, period. FREE technical support and live training: 800.268.7070 option 4. 8:30 am-8pm EST Mon-Fri. Email tech support and receive a timely response 8:30 am-8pm EST Mon-Fri by clicking Support@DiscoverHorizon.com ** After Hours Emergency Support - please text message us at 416-678-4193 or visit http://www.telusmobility.com/sendamessage/sendamessage.shtml and send a direct text message through the web. Self-Help Support Options Option 1 - Video Library Relax and sit back! Learn how to use Horizon and make it work for your home inspection business and reports. View our instructive videos on your computer at your own leisure. Option 2 - Tutorials Anytime during your Trial and as a customer you can also use our comprehensive tutorials to further your training and understanding of the Horizon home inspection software. These are located in the Help section once you login. Click here. Option 3 - Troubleshooting If you are looking for guidance regarding a Technical Issue with Horizon, please visit Our Troubleshooting page. You will find solutions to the most common problems there. Option 4 - FAQ's Have some Questions? We've got the answers - check our Frequently Asked Questions section for the answer to dozens of commonly asked questions. Click here. FREE Training Sessions As a Horizon customer and member of the Horizon Community, we continue to offer ongoing comprehensive training programs. We offer 3 different orientation sessions - each one is progressively more advanced in terms of teaching you the full scope of Horizon's software functionality and capability. We'll call you directly or you can call us to schedule your own personal time for one of our “live” 30-minute webinars. Orientation Session #1 - Setting Up Your Home Inspection Business Orientation Session #2 - Working With Your Home Inspection Report Orientation Session #3 - Advanced Home Inspection Reporting and Administrative Business Tools Horizon Training Videos Relax and sit back! Review Horizon videos on your computer at your own leisure. Horizon Basics Videos 2 Minute Video - Learn how Horizon delivers home inspectors a reporting and business advantage. Horizon Overview Video - An introductory view of the Horizon report writing software, from start to finish. Includes an overview of our new interface. Horizon Interface Video - A look at our new simplified interface, compared to our previous system. The Horizon Home Inspection Report - A visual overview of each of the layers within the elegant Horizon inspection report. Advanced Features Home Inspection Admin Tools - Focusing on our suite of Administrative tools, designed to help you manage your business like a true inspection professional. Home Inspection Business Tools - Learn how Horizon is designed to provide you with information needed to help you make informed business decisions. Home Inspection Software Enhanced Features - An overview of our advanced features, enabling you to create comprehensive home inspection reports every time - faster and easier. Instructional Videos Advanced Photo Uploader - Learn how to install the 'Load Photos - Fast' tool which will enable you to upload entire folders of images at once. Back to top << Home Inspection Marketing Tools